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1. What is FlixBus?
FlixBus is a long-distance bus travel service that lets passengers book affordable trips between cities and destinations through its website, app, and official ticket outlets.

2. How can I book a FlixBus ticket?
You can book online through the FlixBus website or app, or through FlixShops and official ticket resellers.

3. Can I change my FlixBus booking?
Yes. You can generally change your booking online through Manage My Booking up to 15 minutes before departure.

4. Can I cancel my FlixBus ticket?
Yes. Tickets can generally be cancelled up to 15 minutes before departure. Refund amounts depend on how far in advance you cancel and are generally provided as a voucher.

5. How much baggage can I take on FlixBus?
Baggage allowances vary by route. On some services, passengers can bring one small carry-on and one stored piece of baggage for free, subject to size and weight limits.

6. Can I add extra baggage after booking?
Yes. Additional or special baggage can usually be added through Manage My Booking, subject to availability and applicable fees.

7. Can I reserve a seat on FlixBus?
Yes. Seat reservations are available on eligible trips, although availability can vary by route.

8. What happens if my FlixBus is delayed or cancelled?
Depending on the circumstances, you may be able to reschedule your trip or request a refund. FlixBus also provides trip-tracking information for monitoring delays.

9. Can I bring a bicycle on FlixBus?
Bicycles can be transported on many FlixBus routes, but availability and rules vary by country and route.

10. Where can I find my FlixBus booking number?
Your booking number can be found in your confirmation email or ticket, and it can also be accessed through the FlixBus app.